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Updated FY2026-2724/7 Service Support
Support & FAQs
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Find clear answers regarding order configurations, delivery insurance, our stringent 40+ point refurbishing cycle, warranty claims, and volume ordering packages.
Browse our premium hardware categories, choose your configuration (RAM, storage options), click 'Add to Cart', and proceed to checkout. You can securely pay online using credit/debit cards, net banking, UPI, or popular digital wallets.
Since we begin quality testing and preparing systems quickly, orders can only be modified or cancelled within 2 hours of placement. Please contact our support hotline at +91 8601-899-899 or email info@comsri.com immediately for assistance.
Yes, all prices displayed on Comsri Corporation are fully inclusive of GST. A proper tax invoice will be generated. If you are ordering for a business or enterprise and require Input Tax Credit (ITC), please provide your company name and GSTIN during the checkout process.
We support a wide array of secure payment gateways including Visa, Mastercard, RuPay, American Express, Net Banking, UPI (Google Pay, PhonePe, Paytm, etc.), and major mobile wallets.
We perform full hardware diagnostics and ship orders within 1-2 business days. Delivery typically takes 3-5 business days to metro cities, and 5-7 business days for other regional destinations across India.
Yes, Comsri Corporation offers free shipping on all orders across India. To guarantee complete peace of mind, all transit shipments are 100% insured against any damage or loss.
Once your package is dispatched, we automatically transmit an email and SMS containing your live tracking number and courier carrier link (such as Bluedart, Delhivery, etc.) to monitor its progress in real-time.
Please inspect the box at the time of delivery. If the package is visibly damaged, note it on the courier delivery slip and capture a detailed unboxing video. Contact our support desk within 24 hours of delivery at info@comsri.com with the video, and we will immediately coordinate a free replacement.
Refurbished computers are high-quality, lease-returned or pre-owned corporate laptops and desktops that have been returned, thoroughly audited, repaired if necessary, cleaned, and upgraded. They deliver equivalent performance to brand-new units at up to 70% lower costs.
Each unit undergoes a strict 40+ point quality inspection by our internal laboratory technicians. This includes testing motherboard stability, battery backup health, screen pixels, keyboard responsiveness, ports, and internal thermal performance. Every device is cleaned and loaded with a genuine OS.
We specialize in Grade-A refurbished devices. These have minimal cosmetic wear, no deep scratches or screen damage, and are in excellent functional condition—looking and performing like new.
Yes, all laptops and PCs come with a pre-installed Windows operating system (unless specified otherwise) and a compatible high-quality power adapter or charging cable.
All refurbished laptops and desktops from Comsri Corporation come with a comprehensive 1-year hardware warranty. This covers major components like the motherboard, RAM, and storage.
To file a claim, call us at +91 8601-899-899 or email service@comsri.com. Our support team will guide you through diagnostic checks. If required, we will arrange a reverse pickup for repair or replacement.
The warranty covers hardware manufacturing defects. Exclusions include physical accidental damage, liquid spills, battery backup decay over time, and custom software configuration modifications not authorized by Comsri.
We offer a 7-day replacement window for products that are defective on arrival or do not match their description. If the issue cannot be resolved by our technical team, a full refund will be processed. Please check our Returns page for detailed terms.
Yes, we offer substantial volume discounts for startups, corporations, call centers, schools, and offices purchasing 5 or more units. We can also customize specifications (RAM, SSD) to suit your business requirements.
Absolutely! We can configure custom RAM capacities, SSD types/sizes, pre-configured software images, and graphic capabilities based on your company's workload needs.
Yes, we provide flexible monthly or yearly rental and leasing options for corporate users requiring 10 or more systems. Get in touch with our corporate desk at bulk@comsri.com for quotes.
Yes. For bulk business buyers, we offer optional AMC and on-site SLA support packages to ensure maximum runtime and minimize IT downtime at your workplace.
Compliance Hub
Office No.-T-15 Pinnacle Business Park, MC Rd, Shanti Nagar, Andheri East, Mumbai, Maharashtra 400093
Phone Channels
Local representative assistance:
+91 8601-899-899
Corporate Mailbox
Send complaints & compliance verifications to:
info@comsri.com

